A few of these need a word of explanation:
- Workflows counts the workflows switched on at the same time. You can keep more than that switched off.
- Published forms counts templates with a form that have been sent to Meta.
- Broadcast reach is the number of different contacts your broadcasts go to in a calendar month. Messaging the same person twice counts once. See Reach and results.
Extra seats
Each person in the workspace uses a seat, and so does each pending email invitation. When you need more seats than your plan includes, the owner can add them one at a time at the price in the table. See Manage your plan.Paying yearly
Yearly billing charges ten months for twelve. That is £490 a year for Starter, £990 for Growth and £1,990 for Business. Extra seats are priced the same way: ten months’ price for the year.What happens at a plan limit
Nothing is switched off. You keep everything you have, and you cannot add more of that one thing until something changes:- Seats. You cannot invite another person until you add a seat or remove a member.
- WhatsApp numbers. You cannot connect another number.
- Published forms. A new form template is saved as a draft instead of being submitted.
- Workflows. You cannot switch another one on until you pause one.
- Integrations. You cannot connect another until you disconnect one.
- Broadcast reach. A broadcast that would go past the month’s reach cannot be sent until the month turns or the plan changes.