Start here
Quickstart
The three things to do first, in order.
Connect your WhatsApp number
About five minutes, and your existing chats stay put.
How WhatsApp messaging works
The 24-hour window, templates and what Meta charges for.
Get the phone app
Message Companion on the App Store.
What you can do
Conversations
Reply, assign chats, and send products and payment links.
Templates and forms
Messages you can send first, and forms customers fill in inside WhatsApp.
Contacts
Import, sync and organise your customer list.
Broadcasts
Send one approved message to many customers.
Workflows
Follow-ups and hand-offs that run by themselves.
Website chat
A chat button on your site that lands in the same inbox.
Integrations
Connect your shop, payment links and calendar.
Analytics
Sales through chat, response times and how your team is doing.
Running your workspace
Team and security
Roles, invitations and two-factor authentication.
Plans and billing
Plans, the free trial and what Meta charges.